Scheme Manager

Scheme Manager
Richmond, South West London
£37,000 + excellent benefits

8.30-5pm Monday – Friday

Are you currently working in care, supported housing or community support and looking for a role where you can really make a difference to peoples lives?

We are looking for compassionate, organised and proactive individuals to join a highly respected charitable organisation supporting elderly residents aged 65+ within beautiful almshouse communities in Richmond.

This is a varied and rewarding role where no two days are the same. You will be the main point of contact for residents, helping to create a safe, welcoming and supportive environment while encouraging independence and wellbeing.

We welcome applications from candidates with experience in:

• Care homes
• Domiciliary care
• Care agencies
• Supported housing
• Retirement living
• Community support
• Resident or customer-facing care environments

Previous Scheme Manager experience is not essential. Full training and ongoing support will be provided, making this an excellent opportunity for someone looking to move from a care or support background into a more community focused role.

Applicants must:

• Be a car owner/driver
• Live within a reasonable commuting distance of the London Borough of Richmond (approximately 40 minutes or less)

The Role

• Building positive relationships with residents aged 65+
• Supporting resident wellbeing and independent living
• Carrying out regular welfare and wellbeing checks
• Responding to day-to-day resident queries and concerns
• Liaising with families, healthcare professionals and external agencies
• Assisting residents to access support services where required
• Managing administration and maintaining accurate records
• Helping to maintain a safe, welcoming and community-focused environment

About You

• A caring, empathetic and patient approach
• Strong communication and relationship-building skills
• Organised with good administrative ability
• Calm, practical and solution-focused
• Comfortable handling sensitive situations
• Confident using email and basic IT systems
• Experience supporting elderly or vulnerable people would be highly desirable

This is a fantastic opportunity to join a values led organisation where you can build meaningful relationships with residents and genuinely make a positive difference within a close-knit community.

If you are looking for a rewarding position with purpose, we would love to hear from you.

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